Terms and Conditions

By purchasing WordPress themes from Ceylon Theme you confirm that you have read, understood and agreed the “Terms and Conditions”described on this page. In case there are any questions regarding these terms or if you have any Pre-Sales questions regarding the WordPress themes that are offered, please contact us.

1. Warranty & Liability

WordPress themes by Ceylon Theme are provided “as is” without warranty of any kind, either expressed or implied. The themes will work at least with the latest version of WordPress and are compatible with modern browsers. Ceylon Theme does not guarantee that the themes will work in all browsers, nor that the themes will be functional with all versions of WordPress, especially not outdated versions. There is no guaranteed compatibility with additional third party plugins, scripts, or other applications. In case you are unsure about compatibility, it is recommended to contact us before purchasing. In no event shall Ceylon Theme be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use WordPress themes by Ceylon Theme.

2. Theme License & Credits

All of our themes are licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html). You are free to modify our themes for personal or commercial projects as you wish to fit your purposes. You are allowed to use our themes on many websites as you like. For Pro (Premium) version of themes, with purchase of single theme license you can use the Pro version theme on as many sites as you like but you will get support and updates for only one site of yours. If you need support & updates for next site then you will need to purchase another single theme license. Please read and follow the terms of GPL. You will get support and updates for one year after the purchase. If you need to extend it, you will need to renew.

3. Payments & Purchases

Transactions and purchases are handled through: 2checkout online payment service that allows individuals and businesses to transfer funds electronically.

You can use all free and paid themes without limitations. You pay an one-time charge and get access to theme updates and support for one year. That means there is no automatic renewal or recurring fees.

Of course you can manually renew you subscription buy buying the relevant product, when it’s expired in order to receive updates and support. All prices are in USD currency.

4. Sign Up and Product Support

By signing up on our site as free and premium user, you get access to our respective forums. Premium users can download their purchased product zip file from their Ceylon Theme account page under ‘Downloads’ section.

Also, by signing up you agree to get emails from us that mainly contains information like major product updates news, important information on Ceylon Theme and discount coupon codes on different occasions.

5. Ownership

You may not claim intellectual or exclusive ownership to any of Ceylon Theme’s WordPress themes and Plugins modified or unmodified. All products are the property of ceylonthemes.com

6. Support

Ceylon Theme offers fast and reliable theme support to customers who have purchased WordPress themes. Support is provided only via our support forum. By purchasing our product, we will grant access to our support forum. https://www.ceylonthemes.com/premium-product-support-forum/

You can find tutorials and answers to frequently asked questions in the support center. In addition, you can open support requests through our forums and these requests usually will be answered as quickly as possible.

Theme support does not include individual theme customization, with the need to change the core theme files or custom code. In case you need theme customization, it is possible to request a free quote regarding the cost.

7. Delivery

Your Ceylon Theme product/s package will be emailed to the email address (provided at checkout) once we receive your payment. Even though this usually takes a few seconds/minutes,

it may also take up to 24 hours. You can contact us through our contact page if you do not receive your email after waiting for this time period.

8. Warranty

We at Ceylon Theme do not guarantee or provide warranty for the functionality of these templates/themes/plugins in any way. There is no guarantee for its compatibility with all 3rd party components, plugins and web browsers. You should however test the browser compatibility against the demonstration templates on the demo server.

9. Privacy Policy

During the order process, you are required to provide accurate personal information (email address and domain – you need support) which will only be used to process and complete the order/payment. In addition, you can find more information in our privacy policy and the privacy policy of the particular 3rd party payment processor or reseller.

We do not capture your credit card details in order to ensure PCI compliance standards and direct you to 2checkout payment gateway with order details and you will be able to make payments from 2checkout payment gateway and deliver products after completion of payment.

10. Refund Policy

WordPress themes by Ceylon Themes are non-tangible, digital goods and because of the nature of these products there are very few instances where a refund is given. Our themes neither depend on licensing servers for verify licensing processes or License Keys and subscription like most of the theme providers.

All of the products are completely independent from outside servers. Therefore the buyers can ask for refunds, while using the products lifetime after initial purchase. Therefore very few instances where a refund is given. We encourage you to check the theme demo before purchasing a theme to determine if the theme meets your requirements. Theme demos have most of the premium theme requirements and checked using computers and smart devices as you wish.

If you feel that your theme is not functioning as advertised, please contact us with detailed information about your issues with relevant links, screenshots. From there, we’ll have a review process to determine if the theme is not delivered as promised. If we find that the theme is not working or functioning within a clean WordPress environment without the influence of 3rd party plugins, it will be fixed (refund will be given only if we can’t fix it). Refunds won’t be granted if the theme has been downloaded and is working as advertised.

Bundles are non-refundable. Purchases older than 14 days will not be refunded.

11. Photos and other contents

Our products most of the time come with few images with creative commons license. We do not come packaged with any other image and content. You are responsible for adding your own images and content. Yet, when viewing our product demos you will see several photographic images used. These images and content are not included in the product, but they are purely for demonstration purposes and are used to give the visitor a functional representation of what the theme will look like once content has been added. These photos should not be saved, copied or redistributed in any way.

Ceylon Themes reserves the right to change or modify these current terms and conditions at any time without prior notice. Therefore, Ceylon Themes encourages you to review possible changes before making purchases.